Resort at Squaw Creek Receives One-Hundred Percent ‘Recommend’ Rating

The AAA Four Diamond Resort at Squaw Creek received a perfect 100-percent “Recommend” rating in the most recent Unifocus MeetingScope Survey. The survey included input from 28 meeting planners and executives that had conferences or meetings held at Resort at Squaw Creek during the month of August.

Additional results of the survey include:

Overall Satisfaction: 99.2%
Satisfaction/Intent to Return Value (SIRV Loyalty): 98.2%
Intent to Return: 95.2%

“We strive to provide the ultimate in service and experience for our meeting and conference guests,” said Resort at Squaw Creek General Manager Stan Kantowski. “These figures bear out our commitment to excellence.”

Bruce Lesser, an August conference attendee from a San Francisco Bay Area company, stated: “I always receive positive feedback from meeting attendees after spending several days at Resort at Squaw Creek.”

In addition to positive survey results, Resort at Squaw Creek has received numerous awards including:

Smart Meetings - Platinum Choice Award
This award honors the highest standards of excellence for service and quality among meeting facilities in the Western region.

Meetings West - Best of the West
Readers vote based on quality of meeting space, guest rooms, guest services and amenities, food and beverage service, efficiency and helpfulness of staff, the availability of technical equipment, recreational facilities an activities and overall value and experience.

Successful Meetings - Pinnacle Award
Winners are chosen by association and corporate executives and meeting planners for their superiority at serving the needs of meetings in a consistent exemplary fashion.

Meetings & Conventions - Gold Key Award
Presented for consistent excellence in serving the meeting industry as selected by executives and meeting planner - based on quality of meeting rooms, guest services, food & beverage, reservations handling and availability of technical equipment and support services.

Meeting News - Planners’ Choice Award
Selected by the readers of Meeting News magazine for exemplifying the highest levels of quality and service in the meeting industry.

Corporate & Incentive Travel
Award of Excellence - for outstanding facilities and services to the meeting and incentive travel industry.

Greens of Distinction
Given to resorts that best serve the needs of incentive golf programs.

Resort & Great Hotels - Connoisseur’s Choice Award
In recognition of an extraordinary commitment to the highest degree of hospitality, services, amenities and the overall guest experience.

Set at the base of Squaw Valley USA, which is five miles from the shores of Lake Tahoe, Resort at Squaw Creek features 405 guest rooms, over 33,000 square feet of outdoor meeting space, and 14,750 square feet of exterior meeting space. Resort at Squaw Creek is one of Destination Hotels & Resorts Mountain Collection properties.

Based in Dallas, Texas, UniFocus, with 3.5 million guest surveys, 250 thousand employee surveys, is a leading global provider of performance measurement, resource management technology and operational consulting and business intelligence applications for the service industry.

For more information on Resort at Squaw Creek visit www.SquawCreek.com. For more information on Destination Hotels & Resorts visit www.DestinationHotels.com.

About Resort at Squaw Creek
Resort at Squaw Creek (www.SquawCreek.com) is situated at the base of Squaw Valley USA, home to the 1960 Winter Olympics. The mountainside North Lake Tahoe resort, which still sparkles from the near $55 million property-wide renovation more than a year ago, features 405 lavishly appointed residential-style guest rooms and suites; 33,000 square feet of indoor meeting space and 14,750 square feet of outdoor space; an exclusive on-property chair lift accessing Squaw Valley USA’s world-class ski terrain; a Robert Trent Jones, Jr. golf course; a recently renovated spa and full-service salon; a comprehensive on-site summer recreational program for adults and kids alike; a 25-meter heated pool, kiddy and plunge pools, a 120-foot water slide and outdoor hot tubs; four distinct restaurants; exclusive boutique shopping; and Mountain Buddies, a fully-supervised children’s activity program. Resort at Squaw Creek is a perennial AAA Four Diamond property, and is one of the “Top 50 Ski Resorts in North America,” as selected by Condé Nast Traveler. The resort is a short five-mile drive to Tahoe City with access to Lake Tahoe, North America’s largest alpine lake at 22 miles long and 12 miles wide.

About Destination Hotels & Resorts
Resort at Squaw Creek is one of more than 30 independent, upscale and luxury hotels, resorts and golf clubs in the United States managed by Destination Hotels & Resorts, the fifth largest independent hospitality management company in the country. The company, headquartered in suburban Denver, Colo., features a portfolio of more than 7,000 guest rooms, nine golf courses and 10 full-service spas. Destination Hotels & Resorts properties are located in key metropolitan and resort markets including New York, Washington, D.C., Denver, Dallas, San Diego, Aspen, Austin, Phoenix, Palm Springs, Maui, Santa Fe and Lake Tahoe. For more information on the properties in the Destination Hotels & Resorts collection, please visit www.DestinationHotels.com.